Bulk SMS for insurance companies, brokers and agents
Reduce lapsed policies and keep clients informed at every stage. DARSMS helps insurers, brokers and independent agents in Tanzania send premium reminders, renewal notices and claim updates by SMS.
Why insurers use SMS
Missed premium payments and forgotten renewals are a major source of lapsed cover. A short, timely SMS a few days before a due date is one of the simplest ways to protect your book of business, especially for motor, medical and micro-insurance clients who may not read email.
DARSMS supports recurring reminder schedules: load your policyholders with their premium amount and due dates, choose weekly or monthly reminders and how many days before the due date to send them, and the platform sends each reminder automatically.
Brokers and agents use the same account to follow up on quotations, confirm payments received and share claim progress, all under a recognisable Sender ID so clients know the message is genuine.
What you can send
- Premium due-date reminders before a policy lapses.
- Motor and medical policy renewal notices.
- Payment received confirmations with policy number.
- Claim registration acknowledgements and status updates.
- Quotation follow-ups for brokers and agents.
- New product announcements to existing clients.
Example messages
Dear Juma, your motor policy MTR-20418 for T 123 ABC expires on 30 Mar. Renew before expiry to stay covered. Call 0741 000 000. - Salama Brokers
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Payment of TZS 85,000 for policy MED-7731 received on 12 Mar. Your cover is active until 11 Apr. Thank you for choosing us.
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How DARSMS helps insurers
Automatic premium reminders
Set weekly or monthly reminder schedules per policyholder, with the amount due and reminders sent a set number of days before the due date.
Integrate with your core system
Use the SMS API to send payment confirmations and claim updates the moment they are recorded in your policy administration system.
Proof of communication
Delivery reports record when each reminder was sent and whether it was delivered, useful when a client says they were never notified.
Frequently asked questions
Can reminders be sent automatically every month?
Yes. Create a reminder schedule with a weekly or monthly frequency, add policyholders with their amounts and dates, and choose how many days before each due date the SMS should go out.
Is SMS suitable for independent insurance agents?
Yes. There is no minimum volume or monthly fee. An agent can buy a small bundle of credits, import client numbers from Excel and send renewal reminders from the dashboard.
Can we connect SMS to our policy system?
Yes. The DARSMS SMS API lets your system send a message over HTTPS with an API key, and returns a message ID you can use to check delivery status.
Related solutions
Start reaching your audience by SMS today
Registration is free and includes 5 SMS credits to test. Buy more credits with mobile money whenever you need them.