Privacy Policy for DARSMS account, contact, and messaging data.
This page explains what data DARSMS collects, how it is used to deliver bulk SMS services, and the steps taken to protect platform and customer information.
Privacy commitments
Collect only the data needed to run, secure, and support the platform.
Use delivery and billing records to operate services responsibly.
Limit data sharing to approved service providers and lawful needs.
Review account and security requests through support channels.
1. Information we collect
DARSMS may collect account details, company profile information, contact lists you upload, sender ID requests, message content, delivery logs, billing records, support requests, and technical data needed to operate and secure the platform.
2. How we use information
We use collected data to create and manage accounts, process SMS traffic, monitor delivery, support billing, prevent abuse, respond to support requests, improve service performance, and meet legal or regulatory requirements related to communications services.
3. Sharing and service providers
Information may be shared with mobile network operators, SMS routing partners, payment providers, infrastructure vendors, and professional advisers only when needed to deliver the service, secure the platform, process payments, or comply with law.
4. Retention and security
We retain information for as long as reasonably necessary for active service delivery, records management, dispute handling, fraud prevention, and legal compliance. DARSMS uses administrative, technical, and operational safeguards designed to protect account and messaging data.
5. Your choices and rights
You may request updates to account information, manage API keys, rotate passwords, remove contacts, and contact DARSMS about access or correction requests. Where legally required, we will review and respond to privacy-related requests within a reasonable time.
6. Policy updates
This policy may change as our platform, providers, or legal obligations evolve. The current version and effective date shown on this page apply to ongoing use of the DARSMS service.
Contact DARSMS if you need help with account data, contact list handling, sender ID records, or privacy-related support.
Privacy contacts
Email: admin@darsms.co.tz
Phone: +255741801144
Platform usage rules are covered in the Terms of Service.